Quick fix: my hard drive is clicking or says it's corrupt. Can I save my files?

If your drive is clicking, files are vanishing, or you're told it's corrupt, the most important step is to stop.

1. Stop using the computer. Save nothing new and install nothing. Every minute a failing drive runs can make data loss permanent.
2. Shut it down normally if you can. If it's frozen, hold the power button until it turns off.
3. Don't run repair tools. Skip chkdsk, Disk Utility First Aid and any "recovery" downloads. On a failing drive they can make things much worse.
4. Don't open the case, and don't tap or bump the computer. Drives are delicate inside.
5. Don't keep restarting to see if it got better. Each try puts more wear on it.
6. Make a list of the files that matter most to you, like photos, documents and tax records. That helps whoever recovers them.

Stop and get help now. This is the one situation where waiting costs the most. Data recovery is often possible if the drive is left alone early, but I can't promise it, and the odds drop the longer it runs.

Still stuck? Post your make, model and what you see or hear in this topic, or send me a request for a free assessment.